Terms of Service

TERMS OF SERVICE

Last updated: September 16, 2026

Welcome to PartsBanana. These Terms of Service ("Terms") govern your access to and use of our website, located at www.partsbanana.com (the "Site"), and any purchases or services provided through it. Please read these Terms carefully before using our services. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Overview

PartsBanana is an e-commerce store offering electric bikes, golf cart accessories, and other outdoor lifestyle products to customers in the United States.

2. Eligibility

You must be at least 18 years old to create an account and make purchases on our site.

3. Accounts

Creating an account is required to make a purchase. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and current information and to notify us immediately of any unauthorized use of your account.

4. Orders and Payments

All prices are shown in U.S. dollars. Payments are securely processed via Shopify Payments, which may include credit/debit cards, PayPal, or other options provided at checkout. We reserve the right to cancel orders for reasons including suspected fraud, product unavailability, or errors in pricing or product information.

5. Shipping and Delivery

  • Orders are processed within 2 business days.

  • Delivery times vary based on location and carrier.

  • We ship only within the United States.

  • Customers are responsible for ensuring accurate shipping information at checkout.

6. Returns and Refunds

  • Return requests must be made within 30 days of receiving the item.

  • Returned items must be unused and in original packaging unless defective.

  • Full refunds are issued for defective items.

  • Partial refunds may be offered for non-defective returns.

  • No refunds will be issued after the 30-day period.

  • Buyers are responsible for return shipping unless the product is defective.

7. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.

8. Intellectual Property

All content on the Site—including text, images, product descriptions, graphics, logos, and branding—is the property of PartsBanana or its licensors. You may not copy, reproduce, or distribute any content without express written permission.

9. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.

10. Disclaimers

We make every effort to ensure accurate product descriptions and availability, but do not guarantee that all information on the Site is error-free, complete, or current. The Site and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

11. Limitation of Liability

To the fullest extent permitted by law, PartsBanana shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our Site, products, or services.

12. Modifications

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of those changes.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

14. Contact Us

For questions about these Terms, please contact:

  • Email: sales@partsbanana.com

  • Address: 1671 South Broadway Street STE 3, Carrollton, TX 75006, USA